{"id":4070,"date":"2022-06-14T19:32:10","date_gmt":"2022-06-14T17:32:10","guid":{"rendered":"https:\/\/conccordcars.com\/?page_id=4070"},"modified":"2026-04-04T19:46:27","modified_gmt":"2026-04-04T17:46:27","slug":"car-hire-faqs","status":"publish","type":"page","link":"https:\/\/conccordcars.com\/es\/car-hire-faqs\/","title":{"rendered":"Car Hire FAQ's &amp; Rental Terms Explained"},"content":{"rendered":"\n<div class=\"wp-block-uagb-advanced-heading uagb-block-2606cf8b\"><h2 class=\"uagb-heading-text\">Car hire FAQ\u2019s &amp; Rental Terms Explained<\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-60be9418 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-257d082f\"><h2 class=\"uagb-heading-text\">Questions about renting a car in La Manga or at the airport? Here are honest answers, no fine print.<\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-7f79d8d6\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4474b0c1 wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p style=\"margin-top:0;margin-bottom:0;line-height:1.7\">Renting a car sounds simple... until you face insurance options, fuel policies, and the dreaded small print.<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\">Pick-up at the airport or in town? Full tank or half? And what if something unexpected happens?<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\">We know you don't want surprises. Just a smooth trip or a stress-free business stop.<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0;line-height:1.7\">That\u2019s why we\u2019ve gathered the most common questions from travelers like you\u2014people from all over the world. And we answer them the way we\u2019d want them answered: clearly, directly, and without the jargon.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs uagb-block-4bf17cf2 uagb-tabs__wrap uagb-tabs__vstyle6-desktop uagb-tabs__vstyle6-tablet uagb-tabs__stack1-mobile\" data-tab-active=\"0\"><ul class=\"uagb-tabs__panel uagb-tabs__align-center\" role=\"tablist\"><li class=\"uagb-tab uagb-tabs__active\" role=\"none\"><a href=\"#uagb-tabs__tab0\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"0\" role=\"tab\"><div><strong>Before booking<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab1\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"1\" role=\"tab\"><div><strong>Bookings process<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab2\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"2\" role=\"tab\"><div><strong>After bookings is made<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab3\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"3\" role=\"tab\"><div><strong>At car pick up<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab4\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"4\" role=\"tab\"><div><strong>During car rental<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab5\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"5\" role=\"tab\"><div><strong>At car drop off<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab6\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"6\" role=\"tab\"><div><strong>After rental is finished<\/strong><\/div><\/a><\/li><\/ul><div class=\"uagb-tabs__body-wrap\">\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-0\" aria-labelledby=\"uagb-tabs__tab0\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-c5d1d8c8 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"<strong>What documents do I need to rent a car?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You\\u2019ll need:<br>->A valid <strong>passport or ID<\\\/strong><br>-> A <strong>driving licence<\\\/strong><br>-> A <strong>credit or debit card<\\\/strong><br>If your licence is not in Latin alphabet, you may need an international driving permit.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Do I need to pay in advance to book a car?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>No.<\\\/strong> We don't require any upfront payment or deposit. You can book with no commitment and cancel or modify your reservation without penalty. We keep things simple and flexible.\"}},{\"@type\":\"Question\",\"name\":\"Do I need a credit card to rent a car? Can I use a debit card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<strong>Credit cards are preferred<\\\/strong>, but we also accept debit cards. If you're unsure about your card type, just ask us \\u2014 we'll guide you through it.\"}},{\"@type\":\"Question\",\"name\":\"<strong>What\\u2019s included in the rental price?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our price includes:<br>-> <strong>Unlimited mileage<\\\/strong><br>-><strong> Comprehensive insurance with excess<\\\/strong><br>-> <strong>24\\\/7 roadside assistance<\\\/strong><br>-> <strong>Delivery and pick-up at agreed locations<\\\/strong><br>No hidden fees \\u2014 what you see is what you pay..\"}},{\"@type\":\"Question\",\"name\":\"Is there an additional fee if the pick up or drop off time is outside of working hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, when deliveries at airports are between 23:00 and 8:00, the price includes a \\\"Late service fee\\\".<br>It's cost 20\\u20ac\"}},{\"@type\":\"Question\",\"name\":\"Do you offer delivery to a hotel\\\/address?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Of course. Conccordcars will take your car wherever you need it in La Manga or in the nearby area. However, you must request it at the time of booking.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Where can I collect and return the car?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We deliver and collect vehicles in <strong>La Manga, La Manga Club<\\\/strong>, <strong>Murcia Airport (RMU)<\\\/strong>, <strong>Alicante Airport (ALC)<\\\/strong>, and nearby accommodations. Just tell us where, and we\\u2019ll meet you there.\"}},{\"@type\":\"Question\",\"name\":\"How much do they retain from my credit card?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We will only retain from your credit card in case you do not opt for the CDW option in the insurance. The amount will vary between 700 and 900\\u20ac, depending on the type of vehicle chosen. This amount will be refunded at the end of the rental. In case of contracting the comprehensive insurance, no amount will be retained (ConccordCars Mediterr\\u00e1neo S.L. is not responsible for any extra charges that your bank may make).\"}},{\"@type\":\"Question\",\"name\":\"Who is authorized to drive the rental vehicle?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Those that appear as the main driver and \\\/ or additional drivers in the rental agreement. If you want to add a driver \\\/ s once you have the vehicle you will have to contact one of our offices. The new driver (s) must also provide with their valid driver's license. No extra charge.<br>In case of any incident with a driver not authorized in the contract, all insurance coverage will be cancelled, the renter having to pay the total cost of the damages.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Can I rent a car if I\\u2019m under 25?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No. We accept drivers aged <strong>25+<\\\/strong> with at least <strong>2 years of driving experience<\\\/strong>. \"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1ade97c7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>What documents do I need to rent a car?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>You\u2019ll need:<br>-&gt;A valid <strong>passport or ID<\/strong><br>-&gt; A <strong>driving licence<\/strong><br>-&gt; A <strong>credit or debit card<\/strong><br>If your licence is not in Latin alphabet, you may need an international driving permit.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c91b1d81 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Do I need to pay in advance to book a car?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p><strong>No.<\/strong> We don't require any upfront payment or deposit. You can book with no commitment and cancel or modify your reservation without penalty. We keep things simple and flexible.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2bb5482c \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Do I need a credit card to rent a car? Can I use a debit card?<\/h2><\/div><div class=\"uagb-faq-content\"><p><strong>Credit cards are preferred<\/strong>, but we also accept debit cards. If you're unsure about your card type, just ask us \u2014 we'll guide you through it.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-60737bee \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>What\u2019s included in the rental price?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>Our price includes:<br>-&gt; <strong>Unlimited mileage<\/strong><br>-&gt;<strong> Comprehensive insurance with excess<\/strong><br>-&gt; <strong>24\/7 roadside assistance<\/strong><br>-&gt; <strong>Delivery and pick-up at agreed locations<\/strong><br>No hidden fees \u2014 what you see is what you pay..<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8fd82d32 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Is there an additional fee if the pick up or drop off time is outside of working hours?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Yes, when deliveries at airports are between 23:00 and 8:00, the price includes a \"Late service fee\".<br>It's cost 20\u20ac<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c579c1fb \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Do you offer delivery to a hotel\/address?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Of course. Conccordcars will take your car wherever you need it in La Manga or in the nearby area. However, you must request it at the time of booking.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8d37b9d4 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Where can I collect and return the car?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>We deliver and collect vehicles in <strong>La Manga, La Manga Club<\/strong>, <strong>Murcia Airport (RMU)<\/strong>, <strong>Alicante Airport (ALC)<\/strong>, and nearby accommodations. Just tell us where, and we\u2019ll meet you there.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-50d16835 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">How much do they retain from my credit card?<\/h2><\/div><div class=\"uagb-faq-content\"><p>We will only retain from your credit card in case you do not opt for the CDW option in the insurance. The amount will vary between 700 and 900\u20ac, depending on the type of vehicle chosen. This amount will be refunded at the end of the rental. In case of contracting the comprehensive insurance, no amount will be retained (ConccordCars Mediterr\u00e1neo S.L. is not responsible for any extra charges that your bank may make).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-14b71b14 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Who is authorized to drive the rental vehicle?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Those that appear as the main driver and \/ or additional drivers in the rental agreement. If you want to add a driver \/ s once you have the vehicle you will have to contact one of our offices. The new driver (s) must also provide with their valid driver's license. No extra charge.<br>In case of any incident with a driver not authorized in the contract, all insurance coverage will be cancelled, the renter having to pay the total cost of the damages.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-7d75e5ea \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Can I rent a car if I\u2019m under 25?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>No. We accept drivers aged <strong>25+<\/strong> with at least <strong>2 years of driving experience<\/strong>. <\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-1\" aria-labelledby=\"uagb-tabs__tab1\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-6dd801e4 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can I make a booking by phone?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can book your car on our telephone numbers. You can also do it by mail. Even by WhatsApp, using the direct access that you will find if you open this website on your mobile phone.\"}},{\"@type\":\"Question\",\"name\":\"How can I make an online booking for a rental starting in less than 24 hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, to book on-line, you have to do it at least 48 hours in advance.\"}},{\"@type\":\"Question\",\"name\":\"Can I choose a specific car model?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, you cannot reserve a specific model. You book a group, and depending on availability, we will give you a model of that group or higher. However, if you ask for a particular model within our fleet and we have a unit available, we will be happy to serve you.\"}},{\"@type\":\"Question\",\"name\":\"What does \\\"or similar\\\" mean when we book a car class?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u2018Or similar\\u2019 means that within each group you will find a reference model, but we have other models with similar characteristics.\"}},{\"@type\":\"Question\",\"name\":\"When do I pay for my car hire?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Until the moment we hand over the car to you, you don't have to pay anything at all.\"}},{\"@type\":\"Question\",\"name\":\"What insurances are included in the price?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All cars come with comprehensive insurance included. With excess varying between \\u20ac700 and \\u20ac900, depending on the car group selected.\"}},{\"@type\":\"Question\",\"name\":\"What is Collision Damage Waiver (CDW)?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"CDW is the comprehensive insurance, without excess. If you take out this type of insurance, you will not have to pay the excess. The amount of this insurance is not refundable.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Can I add an additional driver?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes \\u2014 additional drivers are <strong>free of charge<\\\/strong>. They simply need to present a valid driving licence at delivery.\"}},{\"@type\":\"Question\",\"name\":\"Can I place more than one booking at the same time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Of course. You can make as many bookings as you need, whenever you need.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ccd7e621 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I make a booking by phone?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can book your car on our telephone numbers. You can also do it by mail. Even by WhatsApp, using the direct access that you will find if you open this website on your mobile phone.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6c44e85a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">How can I make an online booking for a rental starting in less than 24 hours?<\/h2><\/div><div class=\"uagb-faq-content\"><p>No, to book on-line, you have to do it at least 48 hours in advance.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-bc304ef8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I choose a specific car model?<\/h2><\/div><div class=\"uagb-faq-content\"><p>No, you cannot reserve a specific model. You book a group, and depending on availability, we will give you a model of that group or higher. However, if you ask for a particular model within our fleet and we have a unit available, we will be happy to serve you.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-75d374a6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What does \"or similar\" mean when we book a car class?<\/h2><\/div><div class=\"uagb-faq-content\"><p>\u2018Or similar\u2019 means that within each group you will find a reference model, but we have other models with similar characteristics.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-871e77b0 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">When do I pay for my car hire?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Until the moment we hand over the car to you, you don't have to pay anything at all.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-703c9f7c \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What insurances are included in the price?<\/h2><\/div><div class=\"uagb-faq-content\"><p>All cars come with comprehensive insurance included. With excess varying between \u20ac700 and \u20ac900, depending on the car group selected.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1807fe64 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What is Collision Damage Waiver (CDW)?<\/h2><\/div><div class=\"uagb-faq-content\"><p>CDW is the comprehensive insurance, without excess. If you take out this type of insurance, you will not have to pay the excess. The amount of this insurance is not refundable.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-15271bd1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Can I add an additional driver?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>Yes \u2014 additional drivers are <strong>free of charge<\/strong>. They simply need to present a valid driving licence at delivery.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-fbb065e3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I place more than one booking at the same time?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Of course. You can make as many bookings as you need, whenever you need.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-2\" aria-labelledby=\"uagb-tabs__tab2\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-21217212 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"I made a booking on the web, what's next?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"On the Conccordcars website you make a booking request, not a firm booking. As soon as you make it, you will receive confirmation of the booking in less than 48 hours, or if the selected group is not available, we will offer you other possibilities that can be adapted to your needs.\"}},{\"@type\":\"Question\",\"name\":\"Can I request an invoice for the payment made?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Of course you can ask for the rental invoice. But until the end of the rental period, we will not be able to provide it to you.\"}},{\"@type\":\"Question\",\"name\":\"Do I need to print the voucher?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, we do not need you to print the voucher. If you want to do it to check the data on arrival, that's fine.\"}},{\"@type\":\"Question\",\"name\":\"Can I make changes to the booking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can make all the changes you need. But you must <a href=\\\"https:\\\/\\\/conccordcars.com\\\/get-in-touch\\\/\\\">communicate<\\\/a> it to Conccordcars 48h in advance, by any of the means we offer you.\"}},{\"@type\":\"Question\",\"name\":\"Can the booking dates be changed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can change the dates of the booking as you need, but as we have indicated in the previous point, you must <a href=\\\"https:\\\/\\\/conccordcars.com\\\/get-in-touch\\\/\\\">inform<\\\/a> Conccordcars as far in advance as possible.\"}},{\"@type\":\"Question\",\"name\":\"Will I get a refund if I cancel a booking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Any amount paid in advance will not be refunded in case of cancellation.\"}},{\"@type\":\"Question\",\"name\":\"Will I be charged for cancelling a booking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, we will not charge you anything if you need to cancel your booking.\"}},{\"@type\":\"Question\",\"name\":\"<strong>What if my flight is delayed?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We track flight arrivals and adjust your car delivery accordingly. Just share your flight number when booking.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f70a4c4d \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">I made a booking on the web, what's next?<\/h2><\/div><div class=\"uagb-faq-content\"><p>On the Conccordcars website you make a booking request, not a firm booking. As soon as you make it, you will receive confirmation of the booking in less than 48 hours, or if the selected group is not available, we will offer you other possibilities that can be adapted to your needs.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c0bf5dad \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I request an invoice for the payment made?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Of course you can ask for the rental invoice. But until the end of the rental period, we will not be able to provide it to you.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-506149fb \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Do I need to print the voucher?<\/h2><\/div><div class=\"uagb-faq-content\"><p>No, we do not need you to print the voucher. If you want to do it to check the data on arrival, that's fine.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6fe41c63 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I make changes to the booking?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can make all the changes you need. But you must <a href=\"https:\/\/conccordcars.com\/get-in-touch\/\">communicate<\/a> it to Conccordcars 48h in advance, by any of the means we offer you.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-49908506 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can the booking dates be changed?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can change the dates of the booking as you need, but as we have indicated in the previous point, you must <a href=\"https:\/\/conccordcars.com\/get-in-touch\/\">inform<\/a> Conccordcars as far in advance as possible.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-77b836d3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Will I get a refund if I cancel a booking?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Any amount paid in advance will not be refunded in case of cancellation.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c90c422a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Will I be charged for cancelling a booking?<\/h2><\/div><div class=\"uagb-faq-content\"><p>No, we will not charge you anything if you need to cancel your booking.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8ec8d795 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>What if my flight is delayed?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>We track flight arrivals and adjust your car delivery accordingly. Just share your flight number when booking.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-3\" aria-labelledby=\"uagb-tabs__tab3\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-c878a1b4 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where should I go to pick up the rental car on my arrival at Alicante or Murcia Airport?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"At Murcia airport, Conccordcars staff will be waiting for you in the arrivals hall with your name on a sign and will accompany you to the public car park to collect your vehicle. In the case of Alicante, we will be in the hall of the public car park. No long queues or waiting. In your booking confirmation document you will find instructions on how to find us at both airports.\"}},{\"@type\":\"Question\",\"name\":\"What should I bring when renting a car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Just your driving licence to verify that you are carrying it and your credit card.\"}},{\"@type\":\"Question\",\"name\":\"What is the procedure for renting a car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We will be waiting for you with your rental contract ready, just for you to sign it, pick up your copy and make the payment. If you do not opt for CDW, we will check the car together and note any damage. And that's it. In less than 5 minutes you can start enjoying your holiday.\"}},{\"@type\":\"Question\",\"name\":\"What is a refundable deposit?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The refundable deposit is the type of deposit we will take if you do not opt for the CDW. The amount will be returned to you at the end of the rental period.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-504f233d \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Where should I go to pick up the rental car on my arrival at Alicante or Murcia Airport?<\/h2><\/div><div class=\"uagb-faq-content\"><p>At Murcia airport, Conccordcars staff will be waiting for you in the arrivals hall with your name on a sign and will accompany you to the public car park to collect your vehicle. In the case of Alicante, we will be in the hall of the public car park. No long queues or waiting. In your booking confirmation document you will find instructions on how to find us at both airports.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a6695b05 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What should I bring when renting a car?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Just your driving licence to verify that you are carrying it and your credit card.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-e1285015 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What is the procedure for renting a car?<\/h2><\/div><div class=\"uagb-faq-content\"><p>We will be waiting for you with your rental contract ready, just for you to sign it, pick up your copy and make the payment. If you do not opt for CDW, we will check the car together and note any damage. And that's it. In less than 5 minutes you can start enjoying your holiday.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-74b51418 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What is a refundable deposit?<\/h2><\/div><div class=\"uagb-faq-content\"><p>The refundable deposit is the type of deposit we will take if you do not opt for the CDW. The amount will be returned to you at the end of the rental period.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-4\" aria-labelledby=\"uagb-tabs__tab4\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-5fb05ebb uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there a mileage limit on the rent?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Don't worry, you have unlimited mileage on your holiday. You can visit and go wherever you like.\"}},{\"@type\":\"Question\",\"name\":\"What happens if I have an accident during the rental?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you have an accident, first of all stay calm. Then <a href=\\\"https:\\\/\\\/conccordcars.com\\\/contact-us\\\/\\\">call us <\\\/a>and we will provide you with immediate assistance.\"}},{\"@type\":\"Question\",\"name\":\"<strong>What should I do in case of a breakdown or accident?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Contact us immediately. We provide <strong>24\\\/7 assistance<\\\/strong> and will guide you step-by-step to solve the issue quickly.\"}},{\"@type\":\"Question\",\"name\":\"What happens if I get a fine?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If you get a fine, when Conccordcars receives it, it must identify the driver. Afterwards, it will come to you... and, sorry, you will have to pay it.\"}},{\"@type\":\"Question\",\"name\":\"Can I extend the rental period during rental?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, you can extend the rental period. You should <a href=\\\"https:\\\/\\\/conccordcars.com\\\/contact-us\\\/\\\">let us<\\\/a> know as soon as possible, and if it is possible due to availability, it will not be a problem.\"}},{\"@type\":\"Question\",\"name\":\"What happens if I lose my car keys and\\\/or documents?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Sorry, keys and documentation are not covered by insurance. If they do not turn up, you will have to pay for them\"}},{\"@type\":\"Question\",\"name\":\"Can I smoke in the car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can smoke in the car, but we do not recommend it. Remember, the car must be used by other people and no one likes to find a car that smells bad.\"}},{\"@type\":\"Question\",\"name\":\"Can animals be transported in the car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can transport animals, but you must comply with the obligatory safety regulations (kennels, belts, ...) and the recommended hygiene regulations (covers, protective blankets, ...).\"}},{\"@type\":\"Question\",\"name\":\"<strong>Can I travel outside Spain with the rental car?<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No, we are sorry. Conccordcars cars are not allowed to leave Spain.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c6e8df49 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Is there a mileage limit on the rent?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Don't worry, you have unlimited mileage on your holiday. You can visit and go wherever you like.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-ffb50cc3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What happens if I have an accident during the rental?<\/h2><\/div><div class=\"uagb-faq-content\"><p>If you have an accident, first of all stay calm. Then <a href=\"https:\/\/conccordcars.com\/contact-us\/\">call us <\/a>and we will provide you with immediate assistance.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f60a3f2b \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>What should I do in case of a breakdown or accident?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>Contact us immediately. We provide <strong>24\/7 assistance<\/strong> and will guide you step-by-step to solve the issue quickly.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-872b0981 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What happens if I get a fine?<\/h2><\/div><div class=\"uagb-faq-content\"><p>If you get a fine, when Conccordcars receives it, it must identify the driver. Afterwards, it will come to you... and, sorry, you will have to pay it.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1e0684a5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I extend the rental period during rental?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Yes, you can extend the rental period. You should <a href=\"https:\/\/conccordcars.com\/contact-us\/\">let us<\/a> know as soon as possible, and if it is possible due to availability, it will not be a problem.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-5a7496b1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">What happens if I lose my car keys and\/or documents?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Sorry, keys and documentation are not covered by insurance. If they do not turn up, you will have to pay for them<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-1195f7d7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can I smoke in the car?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can smoke in the car, but we do not recommend it. Remember, the car must be used by other people and no one likes to find a car that smells bad.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-62d8cf95 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Can animals be transported in the car?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can transport animals, but you must comply with the obligatory safety regulations (kennels, belts, ...) and the recommended hygiene regulations (covers, protective blankets, ...).<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-86d43775 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Can I travel outside Spain with the rental car?<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>No, we are sorry. Conccordcars cars are not allowed to leave Spain.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-5\" aria-labelledby=\"uagb-tabs__tab5\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-1f54916d uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How should I return the car?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Conccordcars staff will give you instructions on how to return the car, depending on the pick-up point. At both airports it is very simple, just leave the car in the public car park, with the key and the parking ticket in the glove compartment. And, very importantly, the car must be left unlocked.\"}},{\"@type\":\"Question\",\"name\":\"Do I have to return the car clean?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You do not have to leave the car clean, at least not in the condition in which it will be handed over to you. But we would appreciate it if you do not leave it extremely dirty.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0d68da15 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">How should I return the car?<\/h2><\/div><div class=\"uagb-faq-content\"><p>Conccordcars staff will give you instructions on how to return the car, depending on the pick-up point. At both airports it is very simple, just leave the car in the public car park, with the key and the parking ticket in the glove compartment. And, very importantly, the car must be left unlocked.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-318eb737 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Do I have to return the car clean?<\/h2><\/div><div class=\"uagb-faq-content\"><p>You do not have to leave the car clean, at least not in the condition in which it will be handed over to you. But we would appreciate it if you do not leave it extremely dirty.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-6\" aria-labelledby=\"uagb-tabs__tab6\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-f8b7c555 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When is my credit card deposit unblocked?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In the event that we have to refund the insurance excess, we will do so within 48-72 hours of the refund. When we check that everything is in the condition it should be.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2f8dc2a4 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">When is my credit card deposit unblocked?<\/h2><\/div><div class=\"uagb-faq-content\"><p>In the event that we have to refund the insurance excess, we will do so within 48-72 hours of the refund. When we check that everything is in the condition it should be.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-780a63d0 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-0d247e10\"><h2 class=\"uagb-heading-text\">Still unsure about some rental terms? Here\u2019s what they really mean<\/h2><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-cf874b9d alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4474b0c1 wp-block-group-is-layout-constrained\"><div class=\"wp-block-group__inner-container\">\n<p style=\"margin-top:0;margin-bottom:0;line-height:1.7\">Car hire companies often use the same words again and again, but they are not always explained clearly.<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0\">We prefer to keep everything straightforward, especially when it comes to insurance, deposits, airport collection and what is actually included in the price.<\/p>\n\n\n\n<p style=\"margin-top:0;margin-bottom:0;line-height:1.7\">Here are the most common rental terms explained in plain English, based on how they really work with ConccordCars.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs uagb-block-4bf17cf2 uagb-tabs__wrap uagb-tabs__vstyle6-desktop uagb-tabs__vstyle6-tablet uagb-tabs__stack1-mobile\" data-tab-active=\"0\"><ul class=\"uagb-tabs__panel uagb-tabs__align-center\" role=\"tablist\"><li class=\"uagb-tab uagb-tabs__active\" role=\"none\"><a href=\"#uagb-tabs__tab0\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"0\" role=\"tab\"><div><strong style=\"color: rgb(0, 74, 173); font-size: 1rem;\">Insurance &amp; deposits<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab1\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"1\" role=\"tab\"><div><strong>Booking terms<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab2\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"2\" role=\"tab\"><div><strong>Airport collection<\/strong><\/div><\/a><\/li><li class=\"uagb-tab \" role=\"none\"><a href=\"#uagb-tabs__tab3\" class=\"uagb-tabs-list uagb-tabs__icon-position-left\" data-tab=\"3\" role=\"tab\"><div><strong>Practical vehicle terms<\/strong><\/div><\/a><\/li><\/ul><div class=\"uagb-tabs__body-wrap\">\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-0\" aria-labelledby=\"uagb-tabs__tab0\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-bc9d4577 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"<strong>CDW (Collision Damage Waiver)<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This is our full cover option. If you choose CDW, there is no excess and no amount is held on your card. It is the easiest way to rent with complete peace of mind.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Excess<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The excess is the maximum amount you may be responsible for if the car is damaged and you have not taken CDW. Depending on the vehicle group, this is usually between \\u20ac700 and \\u20ac1000.\"}},{\"@type\":\"Question\",\"name\":\"Security deposit\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This is the amount temporarily held on your card only if you decline CDW. It is released after the car is returned in the agreed condition.\"}},{\"@type\":\"Question\",\"name\":\"<strong>No deposit<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When we say no deposit, we mean exactly that: with full CDW selected, no money is blocked on your card.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-77783f49 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>CDW (Collision Damage Waiver)<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>This is our full cover option. If you choose CDW, there is no excess and no amount is held on your card. It is the easiest way to rent with complete peace of mind.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2ed8a8f8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Excess<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>The excess is the maximum amount you may be responsible for if the car is damaged and you have not taken CDW. Depending on the vehicle group, this is usually between \u20ac700 and \u20ac1000.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-cf5cd2d7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Security deposit<\/h2><\/div><div class=\"uagb-faq-content\"><p>This is the amount temporarily held on your card only if you decline CDW. It is released after the car is returned in the agreed condition.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b80c4dc0 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>No deposit<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>When we say no deposit, we mean exactly that: with full CDW selected, no money is blocked on your card.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-1\" aria-labelledby=\"uagb-tabs__tab1\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-faf5abad uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Additional driver\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"A second driver can be added free of charge. They simply need to show their driving licence when we deliver the car.\"}},{\"@type\":\"Question\",\"name\":\"Unlimited mileage\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can drive as much as you like during your stay without worrying about extra kilometre charges.\"}},{\"@type\":\"Question\",\"name\":\"Or similar\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Bookings are always made by group, not by exact model. The reference car shown is an example, and you may receive that model or another with similar or better features.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-2388a5b1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Additional driver<\/h2><\/div><div class=\"uagb-faq-content\"><p>A second driver can be added free of charge. They simply need to show their driving licence when we deliver the car.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-3e9c4b72 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Unlimited mileage<\/h2><\/div><div class=\"uagb-faq-content\"><p>You can drive as much as you like during your stay without worrying about extra kilometre charges.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-df44a433 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Or similar<\/h2><\/div><div class=\"uagb-faq-content\"><p>Bookings are always made by group, not by exact model. The reference car shown is an example, and you may receive that model or another with similar or better features.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-2\" aria-labelledby=\"uagb-tabs__tab2\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-920fd08e uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Meet &amp; greet\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We personally meet you at Murcia or Alicante airport, help you find the public car park and hand over the car there. No desks, no shuttle buses and no waiting in queues.\"}},{\"@type\":\"Question\",\"name\":\"<strong>Flight tracking<\\\/strong>\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We monitor your flight arrival time, so if your plane lands late, we adjust the delivery automatically.\"}},{\"@type\":\"Question\",\"name\":\"Late service fee\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For airport deliveries during the night, between 23:00 and 08:00, a small out-of-hours fee applies.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-62289f91 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Meet &amp; greet<\/h2><\/div><div class=\"uagb-faq-content\"><p>We personally meet you at Murcia or Alicante airport, help you find the public car park and hand over the car there. No desks, no shuttle buses and no waiting in queues.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-db7762f3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\"><strong>Flight tracking<\/strong><\/h2><\/div><div class=\"uagb-faq-content\"><p>We monitor your flight arrival time, so if your plane lands late, we adjust the delivery automatically.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-dd82418a \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Late service fee<\/h2><\/div><div class=\"uagb-faq-content\"><p>For airport deliveries during the night, between 23:00 and 08:00, a small out-of-hours fee applies.<\/p><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-tabs-child uagb-tabs__body-container uagb-inner-tab-3\" aria-labelledby=\"uagb-tabs__tab3\"><div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-d10a18bd uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-false uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/conccordcars.com\\\/es\\\/car-hire-faqs\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Automatic car\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"An automatic vehicle changes gear for you, making it a more relaxed option for airport driving, motorway journeys and family holidays.\"}},{\"@type\":\"Question\",\"name\":\"Luggage capacity\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This refers to the space available in the boot. If you are travelling with several large suitcases, it is always worth asking us before booking and we will guide you honestly.\"}}]}<\/script><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-448551dc \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Automatic car<\/h2><\/div><div class=\"uagb-faq-content\"><p>An automatic vehicle changes gear for you, making it a more relaxed option for airport driving, motorway journeys and family holidays.<\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-8dbe47a2 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<h2 class=\"uagb-question\">Luggage capacity<\/h2><\/div><div class=\"uagb-faq-content\"><p>This refers to the space available in the boot. If you are travelling with several large suitcases, it is always worth asking us before booking and we will guide you honestly.<\/p><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:0\"><strong>Still have a question?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-uagb-buttons uagb-buttons__outer-wrap uagb-btn__default-btn uagb-btn-tablet__default-btn uagb-btn-mobile__default-btn uagb-block-af3ce82d\"><div class=\"uagb-buttons__wrap uagb-buttons-layout-wrap \">\n<div class=\"wp-block-uagb-buttons-child uagb-buttons__outer-wrap uagb-block-b0c54861 wp-block-button\"><div class=\"uagb-button__wrapper\"><a class=\"uagb-buttons-repeater wp-block-button__link\" aria-label=\"\" href=\"https:\/\/conccordcars.com\/contact-us\/\" rel=\"follow noopener\" target=\"_blank\" role=\"button\"><div class=\"uagb-button__link\">Ask Us<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--60)\"><strong>We'll respond quickly in English or Spanish.<\/strong><\/p>\n\n\n<p><script type=\"application\/ld+json\"><br \/>\n{<br \/>\n  \"@context\": \"https:\/\/schema.org\",<br \/>\n  \"@type\": \"FAQPage\",<br \/>\n  \"inLanguage\": \"en\",<br \/>\n  \"mainEntity\": [<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"What documents do I need to rent a car?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"A valid passport or ID, a driving licence, and a credit or debit card. If your licence is not in Latin alphabet, you may need an International Driving Permit.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Do I need to pay in advance to book a car?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"No. No upfront payment or deposit is required. You can book without commitment and cancel or modify without penalty.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Do I need a credit card? Can I use a debit card?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Credit cards are preferred, but debit cards are also accepted.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"What\u2019s included in the price?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Unlimited mileage, comprehensive insurance with excess, 24\/7 roadside assistance, and delivery\/pick-up at agreed locations. No hidden fees.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Is there a late\/out-of-hours fee?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Yes. For airport deliveries between 23:00 and 08:00, a Late Service Fee of \u20ac20 applies.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Do you deliver to hotel or address?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Yes. We can deliver your car in La Manga or nearby; request it when booking.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Where can I collect and return the car?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"La Manga, La Manga Club, Murcia Airport (RMU), Alicante Airport (ALC), and nearby accommodation.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"How much is the deposit\/hold on the card?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"If you do not opt for CDW, we retain \u20ac700\u2013\u20ac900 depending on vehicle group. It\u2019s refunded at the end of the rental. With CDW, no amount is retained (bank charges, if any, are not covered by ConccordCars).\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Who is authorised to drive?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"The main driver and any additional drivers listed on the rental agreement. Unauthorised drivers are not covered by insurance.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Can I rent a car if I\u2019m under 25?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"No. Minimum age is 25 with at least 2 years of driving experience.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Can I choose a specific model?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Bookings are for a car group; a similar model or higher may be supplied depending on availability.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"When do I pay?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Payment is made on delivery\/hand\u2011over of the car.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"What insurance is included? What is CDW?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"All cars include comprehensive insurance with an excess (\u20ac700\u2013\u20ac900 by group). CDW (no excess) is available as an option.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Is an additional driver free?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Yes. Additional drivers are free of charge with a valid driving licence.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Is there a mileage limit?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"No. Mileage is unlimited.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Airport meeting point\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Murcia (RMU): arrivals hall, then public car park. Alicante (ALC): public car park hall. Instructions are in your booking confirmation.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"Can I travel outside Spain?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"No. Vehicles may not leave mainland Spain unless expressly authorised in writing by Conccordcars.\" }<br \/>\n    },<br \/>\n    {<br \/>\n      \"@type\": \"Question\",<br \/>\n      \"name\": \"When is the deposit unblocked?\",<br \/>\n      \"acceptedAnswer\": { \"@type\": \"Answer\", \"text\": \"Within 48\u201372 hours after we verify everything is in order and any excess refund applies.\" }<br \/>\n    }<br \/>\n  ]<br \/>\n}<br \/>\n<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Car hire FAQ\u2019s &amp; Rental Terms Explained Questions about renting a car in La Manga or at the airport? Here [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":4296,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-4070","page","type-page","status-publish","has-post-thumbnail","hentry"],"uagb_featured_image_src":{"full":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"thumbnail":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"medium":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"medium_large":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"large":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"1536x1536":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"2048x2048":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs.jpeg",200,200,false],"trp-custom-language-flag":["https:\/\/conccordcars.com\/wp-content\/uploads\/2023\/01\/faqs-12x12.jpeg",12,12,true]},"uagb_author_info":{"display_name":"Javier","author_link":"https:\/\/conccordcars.com\/es\/news\/author\/javier\/"},"uagb_comment_info":0,"uagb_excerpt":"Car hire FAQ\u2019s &amp; Rental Terms Explained Questions about renting a car in La Manga or at the airport? Here [&hellip;]","_links":{"self":[{"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/pages\/4070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/comments?post=4070"}],"version-history":[{"count":114,"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/pages\/4070\/revisions"}],"predecessor-version":[{"id":9836,"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/pages\/4070\/revisions\/9836"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/media\/4296"}],"wp:attachment":[{"href":"https:\/\/conccordcars.com\/es\/wp-json\/wp\/v2\/media?parent=4070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}